Frequently Asked Questions

All ticket sales are final and non-refundable. If you are unable to attend, you are welcome to transfer your ticket to a friend or family member to attend in your place. Simply let us know the name of the new attendee before the event so we can update our records and ensure a smooth check-in.

The safety of our guests is our top priority. In the event of extreme weather or other unforeseen circumstances, Harlind Flower Farm may need to cancel or postpone an event.If an event is affected, all ticket holders will be notified by email using the email address provided at the time of purchase. If the event is rescheduled, the new date and any additional details will be included in the email.If a new event date is not available, all ticket holders will receive a full refund. If a new date is offered but you are unable to attend, refund eligibility will be outlined in the notification email.Please be sure to check your inbox (and junk/spam folder) for any event updates before attending.

Yes! If you're unable to attend, your ticket can be transferred to another participant. Please make sure to send us an email with the new participants name and email address to ensure we can keep track of all anticipated participants.The new participant must present the original ticket at check-in, either as a printed copy or a digital copy of the confirmation email containing the ticket.Before attending, the new participant is also required to review and complete the online waiver. A link to the waiver can be found in the event confirmation email.